Privacy Policy

Last updated: 21 October 2026

This policy applies to mytoowoomba.com.au (the site). The site publishes a Toowoomba local business directory, accepts enquiries and lets businesses manage their listings. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information collected

An enquiry can include your name, phone, email, suburb and the details you provide. Business accounts, listing submissions and claims can include account, business and contact details, reviews, images and other listing content. The site also records basic technical information such as pages viewed, device and browser, and the date and time of a visit.

Website use and tracking

The site uses analytics to understand how it is used, including page views, referral sources, listing and advertising interactions and form activity. You can control or disable cookies in your browser settings.

How information is used and shared

We use your information for the purpose of your enquiry, including providing it to independent contractors and businesses that offer services related to your enquiry. By submitting an enquiry, you consent to being contacted about it. We or our partners may also contact you about related products and services. You can opt out of these messages at any time by using the unsubscribe link in a message or by contacting us through the site enquiry form.

Businesses that receive your details handle them under their own privacy obligations. Hosting, database, customer-management, analytics, communications and payment services process information needed for those functions, and some may store data outside Australia. We may also disclose information where required by law.

Your choices

You can request access to, correction of or deletion of your personal information, subject to any records that must be kept. To make a privacy request or complaint, use the site enquiry form. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

See the Terms of Service and Disclaimer.